Each passenger is assigned to one of these groups for boarding, and there are lines for each group set up at the gate.If you qualify for certain pre-boarding or membership categories, you can board ahead of your assigned group. This link is to an external site that may or may not meet accessibility guidelines. If you’d like companions to board with you, they’ll need to be booked on the same reservation.
Nothing can start your trip off on the wrong foot quite like a confusing and frustrating boarding process before you even get on the plane. Please make sure you visit the You can always purchase tickets without a service charge on united.com.
MileagePlus members may earn and use miles on United and 25 other Star Alliance member airlines, and Premier ® members are recognized with added benefits around the world. This is not to say that every gate agent knows and follows the proper procedure. Groups 1 and 2 are made up of passengers with elite status in MileagePlus and partner programs, as well as those passengers seated in premium cabins. You will see some new boarding lane signs in the gate area that will guide you through the boarding process.
You need to make sure your frequent flyer number is on the reservation, however. Enjoy easy access to relevant news, operational waivers and self-service tools. With insight comes new opportunities and solutions. To book with a United representative in the United States or Canada, the service charges are $25 by phone, $10 at a City Ticket Office and $50 at the airport. The boarding process can be a lottery, as witnessed with multiple trips in the last 2 weeks, where I observed customers from Group 4 consistently boarding in Group 3 by placing their thumb over the Grouping No. Unfortunately, you may have just had bad luck with your boarding agents.Hey Jeff, so I’m a pilot for Air Wisconsin, they are under United Express.
Terms Apply.The Ultimate Guide to Uber and Earning Maximum PointsEmail needed if you'd like comment updates. @brady Sorry you are unhappy with United and don’t have many other options. I can’t send them to board alone.Typically, you’ll all board in the same group if you’re booking in the same reservation. Also she was sitting in a middle seat.Hi David.
Terms Apply.Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Please make sure you visit the United Groups section of this website before contacting us.
Priority Boarding is marketed to those passengers who do not have any other elite status or card membership, and it would allow them to board ahead of their assigned group. Indicates an external site that may or may not meet accessibility guidelines. It will NOT be published.Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site — and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position.
If you'd like to add a comment to this article and share your valuable feedback and opinions, please We respect your privacy. I’m not sure where you are getting the information that Platinum boards with Group 2.
They are all different, they sometimes make little sense…and if you don’t travel regularly, you may have trouble understanding what’s going on when it’s time to board your flight.Below we’ll go through all the details of United’s boarding process. Unfortunately, I’m not quite sure what happened with this booking. My question is can they board with me in group 1 and if they can how many passengers can board with me? They don’t seem to be included in any group discussed here.International Premium Economy passengers would board in groups 3-5, with group 3 being the most likely boarding assignment.We respect your privacy.
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Thanks for reading!What if you use Chase Ultimate Rewards Points to purchase a ticket, but you’re a United Explorer card holder, do you still get Group 2 boarding?Hi Tiffany. United, offering …
If you are outside the U.S. and Canada, please contact your local United Customer Contact Center.