This is by no means an easy task, and it will require harnessing the capability of IT innovators as well as savvy marketing professionals. The idea is to help you use analytics in hospitality to fundamentally drive innovation, delight customers, and capture value. The airline, cruise, and ground transportation sectors are the highlights and the statistics below tell the story well.The solid travel demand has benefited many sectors, and cruise is a prime example. We’ve even noted down a few There is no doubt the hospitality industry has enjoyed unprecedented growth over the years. All rights reserved.Important conversations are happening now.

With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. That is; they should turn to both ecosystem partnerships and organic product providers to widen their multimodal solutions to meet the demands of modern customers.Like any other sector, the hospitality industry is driven by consumer needs and demands. According to research group But slowly and steadily the industry seems to be regaining its footing. Sports clubs and event management companies have come together to offer some of the most exclusive and premium corporate experiences imaginable. The transformation has been enormous, and as more players roll out basic economy products, the frenetic speed of change is showing no signs of cooling off.Leaders of the different sectors of the hospitality industry often talk about the power of disruptive forces. Driven by rising consumers’ purchasing power, a robust global economy, and digital innovation, the industry has experienced a historic burst and each sector is poised to flourish. Add your voice! Consumers seem to favor planners offering best-in-class booking experiences.

This way, it will be easy to implement better customer targeting, yield innovative products, and improve pricing to gain significant growth in both profits and revenue. Also, challenges like increased competition, growing commoditization, and demographic shifts have their claw out to derail your strategy. ©2020 Verizon Media. All B2B Directory Rights Reserved. Commoditization backlash has set airline revolution on high gear and every brand is fighting hard to reel in the benefits. According to research group Key Note, the size of the industry fell 2.5% to £1.2billion over the course of four years since the financial meltdown. Also, the stats offer compelling insights that can help destination marketers to refine their strategies to match the growing demand of modern travelers.

Today’s tourists define a brand based on the quality of service across its proliferation of touchpoints, including wearable apps, desktops, and mobile devices. However, the much-hyped benefits in the industry come with strings attached.
The major disruptive forces have changed the way things are done in this industry. Consequently, many hospitality businesses, including Sandals and Starwood Hotels, are … But customers’ preferences, values, and expectations are not universal, nor are they fixed.

While there is a tendency by travelers to stick to traditional vacation experience, the specialized experience of cruise is gaining momentum. For example, airlines need to implement real-time integration between revenue management and On the other hand, ground transport providers should look beyond the current capabilities of ride-hailing apps. Corporate access to the sports and entertainment industry has proven to be a valuable commodity that has surpassed all expectations.


Demand for hospitality services throughout Britain is higher and more sophisticated than ever.

Corporate hospitality is bigger and better regulated than ever before. Besides aiding personalization and customization, new technologies are providing unique ways to free up employees in the industry. In fact, customer perception around time spend on cruise ships is changing and the growth trajectory for cruise is well on the upturn.Even better, the transformation of air travel over the last few years has been mesmerizing. The hospitality industry is big and diverse. Small and medium sized businesses began hosting events to retain staff, attract clients, and establish their brand. As businesses across the world tightened their purse strings, the corporate hospitality market took a beating. On the other hand, millennials seem to be a demographic cohort with unique preferences, needs, and increased demands.

For this reason, you need to orchestrate personalization across all digital channels and customer touchpoints.