4 weeks later they still haven't given me a new password or refunded my payment. Visit this website I am being charged and can not figure out where it’s coming from. 3. We'll be happy to help! This is outrageous. Although Apple canceled my subscription and I sent Mubi support an email saying to refund me the $95.88, they never did. Thank you! Terrible service. There does not appear to be a physical address, which I need, in order to file a formal complaint on his behalf with the Ombudsman.
Movies are handpicked.
If MUBI doesn't take this problem seriously I think they soon will see that their customers leave. We would like to look into this issue for you - would you mind sending us an email to support@mubi.com? Support hasn't responded to my email yet (5 days). I've had low resolution and buffering problems, even just plain errors preventing me from immersing myself into a well woven story...SHAME ON YOU! I canceled my subscription on July 22nd through Apple during the one week free trial period. Our customer support team should have fixed this for you now, but please let us know if you have any other questions or concerns. Support hasn't responded to my email yet (5 days). Please let us know if you have any other questions! We could not find any emails under this username. I tried it at different times (evening and afternoon) but it is just terrible... Social ne… Hey there r/movies. My bank card details have changed since then. Thank you! Unwatchable because of buffering issues. However, every single time I sit and try to watch a movie, either in my Samsung TV app or in the computer (using both Chrome and Safari browsers), the buffering makes de image quality terrible! We could not find any emails under this username. Only the latest review will count in the company's TrustScore And it's a big shame, cause there are lots of good movies there. How did they get my bank details and why have they taken a subscription that I have neither asked for nor do I want? We would like to look into this issue for you - would you mind sending us an email to support@mubi.com? I recently subscribed to Mubi, and left very negative reviews based on my experience. I previously left a 1-star review about money being taken without authorisation. We could not find any emails under this username. See business transparency We would like to look into this issue for you - would you mind sending us an email to support@mubi.com? Hi Maximilien, thank you for your feedback and we're sorry to hear about your experience! MUBI is a great online streaming service for cinema heads. Hi Nic, we're sorry to hear about this! Today I got to the point of simply stop watching the movie and rented it from another streaming service, which is bizarre since I'm paying Mubi precisely to watch the movies they're offering...! But it is impossible to watch... the streaming qualtiy is just so bad... it switches between HD and 480p or buffers every few minutes. Visit this website Only the latest review will count in the company's TrustScore We look forward to helping you fix this situation. Following that, Mubi contacted me straight away to sort out the issue. I have not had a subscription with them since 2016 and have not made any moves to renew my subscription. MUBI adds one film every day and it goes away after 30 days, so if you’re the kind of person that always postpone stuff... you may struggle a bit, and the price is not really that cheap.