The Fort Worth, Texas-based carrier handled 209 million passengers with 2.2 million flights operated in 2017. Its hubs are - It has rolled out “fogging” treatments to disinfect the interiors of its fleet, including one with an “antimicrobial product” that the airline says kills bacteria and viruses on contact for up to 30 days.There’s a lot of overlap with these procedures for carriers — including plexiglass shields at check-in counters and gates, along with frequent sanitization of kiosks and other touch points. Virtually all airlines are encouraging touch-free transit by promoting their respective apps and mobile boarding passes, with United even shutting down its check-in kiosks temporarily.
However, the frequency and potency of these methods aren’t as clear. For a more general overview of the aviation industry and the top players, check out rankings from other major publications, including Eric Rosen is a travel writer based in Los Angeles who regularly contributes to National Geographic Traveler, Travel Leisure, Condé Nast Traveler and Bloomberg. The Chicago-based carrier spent a good bit of 2017 recovering from the Delta Alaska, Hawaiian and Southwest also get high marks for keeping flights from filling up, with specific policies aimed at limiting capacity.Not so on the low-cost carriers, unfortunately. Singapore Airlines "Simply The Best" raymac47 "If Singapore Airlines is not the best in the world - it should be. While we haven’t seen notable promotions through its SkyMiles program, Delta has kept customer safety and well-being top of mind, and for this it takes the top spot.Alaska Airlines posts top scores in treating loyal travelers right, as it announced early elite status extensions (including new upgrade certificates) and has also launched multiple promotions to ensure continued engagement with customers.
These slot Hawaiian into seventh place.Allegiant Air takes the eight spot, largely due to superior ticketing policies from its low-cost-carrier rivals: It waived change and cancellation fees and gave vouchers from canceled reservations a two-year period of validity. Singapore just nudged out Air New Zealand, Qantas Airways and Qatar Airways. Be it But which U.S. airline came out on top, and which earned the unenviable spot in last place?Well, based on our exclusive analysis, Delta Air Lines came out as the best in this new COVID-19 age, while discount carrier Spirit Airlines was at the very bottom of our rankings.Let’s begin with the overall scores for the 10 airlines (out of a total possible score of 100) across the five categories we considered (view our You can scroll to the end of this post for complete details on the methodology we used, but let’s dive deeper into each category.Ever since the coronavirus exploded in the U.S. in mid-March, airlines have In addition to these three elements, we also considered Leading the way in this category was Southwest, as its flexible travel policies — Even low-cost Allegiant was offering vouchers valid for up to two years from the initial reservation.Some carriers even added bonuses when you accept a travel credit rather than a refund — TPG staffers found that American and JetBlue, for example, were Delta makes a strong showing here as well, permitting many eCredits to be applied to new tickets through Sept. 30, 2022 — over Contrast that flexibility with Frontier Airlines and its comparatively strict policy for changing existing tickets; if you cancel a flight, the normal cancellation fee is waived, but you’ll only retain the value of your ticket by rebooking within 90 days of canceling. It even had a rate of DOT complaints that was lower than both JetBlue and United. Of the five airlines rated for first-class and business-class travel, Hawaiian and Alaska Airlines are among the highest rated carriers.
It was the first U.S. airline to significantly change boarding procedures in light of the pandemic and was also first to announce elite status extensions, including new Choice Benefits for its most loyal travelers. Finally, aside from extending mileage expiration — through just Sept. 1, 2020 — we haven’t seen any other announcements related to the FREE SPIRIT loyalty program. Singapore Airlines topped the list for the second year in a row.
It ended the year announcing 23 new routes for a total of 88 routes to 37 destinations, including Las Vegas-Mexico City, Cancun-Torreon, León-Tijuana, Guadalajara-Los Cabos, Guadalajara-Los Angeles, and Cancun-San Jose, Costa Rica. Read Reviews . Airline leaders and top airline management from across the globe attended the event to receive their 2019 Awards.Founded in 1985, and flying out of Dubai with just two aircraft, Share this content with your friends and colleaguesStay informed and up to date on matters about the World Airline Awards. We explain what Alaska Air buying Virgin America means for travelers But which U.S. airline came out on top, and which earned the unenviable spot in last place? Looking at North America, here is a list of the top 15 airlines, based on the number of passengers flown. Six months later, it announced 28 new routes and service from Gulfport, Mississippi; Norfolk, Virginia; and Milwaukee. Terms apply to the offers listed on this page. View the Top 10 Airline Ratings 2019. The Denver-based ultra-low-cost carrier served 15.3 million passengers in 2017 to 70 destinations in the U.S., Dominican Republic, Mexico, and Jamaica via nearly 270 daily flights.
Highlights in 2017 include: announcing a major expansion of flights out of Montréal–Pierre Elliott Trudeau International Airport and Quebec City's Jean Lesage International Airport; named best airline in Canada and travellers’ choice mid-sized and low-cost airline in North America by TripAdvisor; announced plans to to launch Swoop, a new, ultra-low-cost carrier in Canada; placed an order for Boeing 787-9 Dreamliners; unveiled the Boeing 737MAX into its fleet; and named best low-cost airline in North America by