Got a taxi to a hotel coincidentally Xiamen Airlines was booking the other transfer passengers into. Check and compare the World's Best 100 Airlines for 2019 voted for by airline customers around the world.

I paid $748.00 to change the flight for me and my partner, because I was given the wrong date to return on. Safety Rating 6/7. I don’t care.

I am extremely disappointed in the customer service I received from this airline. $400 of that fee was just for them to make the change. Security Inspection asked the airline manager to leave and game a 7 day visa for my 25 hour layover. So I went to the atm and ripped out more cash than i should have needed too. Safety Rating Criteria. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Facebook. We are collecting cookies for marketing purposes.

Also, we would have missed two more days of our trip until space was available on flights to Seoul. It was not on my flight. View the 2019 World Airline Rankings. Twitter. They use a cellular phone and Google Translate.

XiamenAir, formerly known as Xiamen Airlines, is a Chinese passenger airline based in Xiamen, Fujian Province. © Copyright 2019 AirlineRatings.com We have placed cookies on your device to enhance your browsing experience. Xiamen Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. They absolutely cared less about assisting me and treated me like garbage. We are collecting cookies for marketing purposes. Should have known better. Security Inspection asked the airline manager to leave and game a 7 day visa for my 25 hour layover. The hotel owner laughed and said “It is not my problem. So upon arrival at the layover in Xiamen I was rushed by China Security Inspection personnel. The luggage rack was lit up by the blue lights and the seats were all blue which made the flight enjoyable and pleasant. Even though with my late arrival caused by their incompetecy i only had 23 hours. Upon arriving at the airport my checked luggage was not transferred. He said they could rebook us, but we would pay a penalty and the difference in fare even though I had a delay certificate from American Airlines from the delayed flight. To allow all cookies click OK. © Copyright 2019 AirlineRatings.com We have placed cookies on your device to enhance your browsing experience.

I called repeatedly and there was no response.

The only place in the world to get ALL Airline Safety Ratings in one place! ... Click here for more information about our Xiamen Airlines reviews and safety ratings system. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.Use the slider below to see the different types of cookies you can choose to allow. Saturday, August 8, 2020 SHARE. Stole my money on the last flight. This added up to about the cost of new tickets. And at no time told me my bag wasn’t on the flight. Only downside about the 737 from Bangkok is that there's no personal tv screen. View all Ratings. They refused me the complimentary hotel room because i was over 24 hours layover by 1 hour. Thursday, August 6, 2020 The young cabin crew were all friendly and attentive. Upon checking in they took a 100+- deposit and charged my credit card and equal amount. All in all, it was a satisfactory flight.Cookies are very small text files that are stored on your computer when you visit some websites.We use cookies to make our website easier for you to use. Otherwise you can use this tool to manage. Shortly after making this payment they involuntarily changed the flight I had just paid to change. This airline may otherwise be fine, but I want to inform people of the risk of using them.The plane was estimated to take off at 9:45 am, and we boarded the plane at about 9:20, then sat for one and a half hours until it took off but didn’t know the reason! I told them to keep it which prompted, “just take it”. At We were considered a no-show and I had to spend another $2100 for two new tickets on another airline. Thanks Xiamen AirlinesI knew 8 hours ahead of time that my daughter and I would miss the flight from Los Angeles to Xiamen (then to Seoul) on June 2nd due to weather delaying her connecting flight, however I was unable to reach anyone at the airline to tell them and reschedule the flight. The airline manager tried to coerce me into taking guilt of their mistake. Upon trying to retrieve it with 10 minutes left to clear security for boarding the returning flight Xiamen Airlines manager called China Security Inspection to search my bag thoroughly. To allow all cookies click OK. » Explaining the Star Rating Levels. tweet; 2020 SAFEST AIRLINES. It was now, “unclaimed luggage,” because it didn’t arrive on my flight because of Xiamen Airlines incompetency. We actually went to Los Angeles airport (LAX) to talk to them in person, but they only have staff there around the time of their one flight (at 12:15am). At the Xiamen Airlines international transfer desk, there was no English speaking service. Haha” Luckily some canadians overheard the commotion and got me in their taxi. The wonderful Xiamen Airlines affiliate hotel likely would not charge my card because mastercard would take 2-4 percent. And the food was delicious: pork/fish rice, bread with chili sauce, cake and yogurt. The airline manager tried to coerce me into taking guilt of their mistake.

Denied boarding because of a smear on my passport then no refund. Other than that, all was good. Worse the ATM’S outside the airport do not accept foreign cards so I had no money to pay a taxi to get 20 kilometers to the airport.