New York is also extending the period covered by unemployment benefits for another 13 weeks, for a total of 39 weeks. Employers may use Form IA 12.3 to provide this information.
The Telephone Claim Center is available toll-free during business hours to certify: 1-888-581-5812 for New York State residents.PLEASE NOTE: If you are receiving PUA benefits and you want to certify by phone, you should call a different number.

If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370. Call our Telephone Claim Center, toll-free during business hours to file a claim.If you file by phone, we offer translation services. To qualify for Unemployment Insurance benefits, you must have worked and earned enough wages in covered employment. File a claim online to receive temporary income while you search for a job.Certify for benefits for each week you remain unemployed, as soon as you receive notification to do so. File a new claim here. In some cases, we must get additional information before payment can be made and your first payment may take longer. This is only for new claims. Certify Online. Unemployment Insurance. Notice About $600 FPUC Payments (Posted 7/31/2020): The weekly $600 Federal Pandemic Unemployment Compensation (FPUC) benefit has expired.This may change if Congress takes action to extend this benefit. External web sites operate at the direction of their respective owners who should be contacted directly with questions regarding the content of these sites. Learn how to clear your browser cache if you experience issues logging in with your NY.gov username and password. Please enter your NY.gov Username and Password in the box on the left and choose the "Sign In" button.If you already have an online account with the Department of Labor, such as for Unemployment Insurance, then you also have a JobZone account. If you are receiving your benefits on a KeyBank debit card, you have access to thousands of no-fee ATMs across the state through KeyBank and the Allpoint network. IMPORTANT MESSAGE: New York State is currently assessing the Presidential Executive Order issued on August 8th authorizing the "Lost Wages Assistance Program." For NY.gov assistance, please call (800) 833-3000. File Your First Claim for Benefits; For Self Employed, Contractors & Farmers; For Teachers and Other School Workers; Certify for Weekly Benefits; Exhausted or Expired Benefits; Unemployment Insurance Resources; Pandemic Unemployment Assistance; Shared Work Program; Employer Information; Find a Job. When we have additional information, we will update you on our website and social media platforms, and we will reach out directly via emails and text messages. If you cannot turn off your VPN please call 1-888-209-8124 to apply for benefits or 1-888-581-5812 to certify for benefits. There are immediate openings throughout New York State. Use your phone keypad to enter the number for the language you choose. If you would otherwise be able to work, you should answer 'YES' in order to receive your benefits.Estimate your weekly benefit amount with our benefit calculator.If you apply for unemployment insurance, you will be asked if you want to receive your benefits by If you apply over the phone, you will automatically receive your benefits via debit card unless you had a previous claim and you received them by direct deposit.If you have never filed a claim for benefits in New York State, you must create a PIN. Any claim you file will be backdated to the date you became unemployed.If you are eligible, you will be paid for all benefits from that date forward.If you are not traditionally eligible for unemployment benefits (self-employed, independent contractors, farmers, workers with limited work history, and others) and are unable to work as a direct result of the coronavirus public health emergency, you may now be eligible through Pandemic Unemployment Assistance (PUA).

If you have a disability and need help to file your claim, you may allow another person to aid you. In the JobZone box, choose the JobZone Button. See the PUA weekly certification instructions.. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by mandatory or precautionary orders of quarantine or isolation due to COVID-19. Use our Career Center Locator. If your employer does not comply with this law, you have the right to file a complaint. NY.Gov assistance: (800) 833-3000 General Inquiries Unrelated to Individual UI Claim Assistance: (518) 457-9000 (888) 4-NYSDOL (888-469-7365) (800) 662-1220 TTY/TTD Email.
External web sites operate at the direction of their respective owners who should be contacted directly with questions regarding the content of these sites. This will bring you to the "My Online Services" page. Turn these services off before accessing online services. This is why you may see your claim status as “pending.”Unemployment Insurance is temporary income for eligible workers who lose their jobs through no fault of their own.